اثر بطاقة الاداء المتوازن كتقنية حديثة في تفعيل الرقابة الاستراتيجية Enspدراسة حالة المؤسسة الوطنية لخدمة الآبار -حاسي مسعود-

Abstract

The success or failure of the organisation on its ability to achieve its mission and its goals and objectives, and this requires a particular strategy and seek to implement them in light of various changes surrounding the organization, and the only way for the organization to follow up the implementation of its strategy or modified is undertaking the process control strategy, which aims control strategy to the knowledge of how successful the implementation of the strategy in the light of what has been designed in advance and stressed that the strat egy implemented is intended that the implementation of the strategy lead to the desired results, and linked to control the strategic process of assessing the current strategy that failed to evaluate the traditional methods in monitoring the implementation of the strategy, where they rely too much onfinancial indicators that can no longer give a true picture of how effective the strategy appeared Balanced Scorecard (Balanced Scorecard) February of the year 1992 by two scientists Kaplan and Norton with four d imensions: the financial dimension and the internal processes dimensions and intrernal processes dimensions and the Education and training dimensions and customers dimensions, and added a focus of Environment recently - in an attempt to bridge the gap between the strategic level and operational level