Integration of e-Learning and Knowledge Management

Abstract

e-Learning technology today is used primarily to handcraft training courses about carefully selected topics for delivery to employees registered for those courses. Knowledge management technology is used to rapidly capture, organize and deliver large amounts of corporate knowledge. This paper investigates the integration of e-Learning and Knowledge Management technology to improve the capture, organization and delivery of both traditional training courses and large amounts of corporate knowledge. First, a model is proposed for the phases of knowledge management. That model is then enhanced with concepts and technology from e-Learning. The model is then used to illustrate four real world scenarios that add increasing amounts of knowledge management to an e-Learning environment. Analysis of these four scenarios will help to better understand the practical relationship between knowledge management and e-Learning.