Test the intermediate variables in the relationship between satisfaction and loyalty -An Empirical Study of the Algerian Mobilis Telecom Entreprise-

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DC Field	Value	Language
dc.contributor.author	Cherifi Djelloul	-
dc.contributor.author	Souar Youcef	-
dc.contributor.author	Idrissi Mokhtar	-
dc.date.accessioned	2021-01-05T21:07:09Z	-
dc.date.available	2021-01-05T21:07:09Z	-
dc.date.issued	2020	-
dc.identifier.issn	2437-0843	-
dc.identifier.uri	http://dspace.univ-ouargla.dz/jspui/handle/123456789/24672	-
dc.description	Revue El Bahith	en_US
dc.description.abstract	The current research aims to test the trust and commitment as intermediate variables in the relationship between customer satisfaction and loyalty in the Algerian Mobilis Telecom, therefore the empirical side goal for the research is to test these two factors depending on the structural equations and Bayesian analysis. The sample included 300 participants at Mobilis Telecom and the results of the study after the statistical treatment using AMOS program confirmed the significance of trust and commitment as intermediate variables	en_US
dc.language.iso	fr	en_US
dc.relation.ispartofseries	numéro 20 2020;	-
dc.subject	Satisfaction	en_US
dc.subject	Trust	en_US
dc.subject	Commitment	en_US
dc.subject	Loyalty	en_US
dc.title	Test the intermediate variables in the relationship between satisfaction and loyalty -An Empirical Study of the Algerian Mobilis Telecom Entreprise-	en_US
dc.type	Article	en_US
Appears in Collections:	numéro 20 2020

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