The Factors affecting the adoption of e-banking from banking management perspective: a case study of commercial banks in Algeria

Abstract

This study deals with the analysis of the views of a sample of employees of commercial banks, to determine the problem of the adoption and the enthusiasm of customers on the e-banking services in Algeria, through the seven key dimensions; study showed that failures and technical errors in addition to the practices and applications that are not good for Customers of the most important factors influencing the adoption of electronic banking Algiers, and finally the study recommended Promotion of technology in banks, and create cultures banking, Which depends on the electronic banking.