نوعية حياة العمل لدى المراقبين الجوّيين – دراسة ميدانية بمطار هواري بومدين

Abstract

This study aims to highlight the quality of work-life of Air traffic controllers who work in "Houari Boumediene" Airport. It also sought to determine their own particular profile which reveals air traffic controllers working environment and provide a better understanding of the quality of their work life. The study was conducted on a sample of (88) air traffic controller selected in a deliberate manner. To verify the hypothesis of the study we used an adapted scale of quality of work life to the Arab environment. The results indicate that the level of quality of work-life of air traffic controllers is above average. As it turns out through the order of the dimensions of the quality of work life, air traffic controllers value the work group then the chief supervisor's style (or manner) in the supervision and next, we have the morale (or spirit) work environment and subsequently the participation in the decisions making, then job characteristics and at last, we find wages and rewards.

The study concluded with the necessity to improve the quality of life at work for air traffic controllers by proposing action plans to develop the institution of Air Navigation via paying more attention to the salaries and rewards and the use of the characteristics of Position and As well as enhancing the participation in decision-making.