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https://dspace.univ-ouargla.dz/jspui/handle/123456789/22948
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DC Field | Value | Language |
---|---|---|
dc.contributor.author | بن عودة مصطفى | - |
dc.contributor.author | العابد محمد | - |
dc.date.accessioned | 2020-02-04T08:21:18Z | - |
dc.date.available | 2020-02-04T08:21:18Z | - |
dc.date.issued | 2018-12-31 | - |
dc.identifier.issn | 1938-2170 | - |
dc.identifier.uri | http://dspace.univ-ouargla.dz/jspui/handle/123456789/22948 | - |
dc.description | Algerian business performance review | en_US |
dc.description.abstract | This study dealt with the issue of evaluation of the health services quality provided to patients at the University Hospital in Batna. The study was applied to a sample of (100) Patient, out of a study population of (592) Patient. The study used a questionnaire as a key tool for gathering information and data, the questionnaire was distributed randomly on various inpatients in the University Hospital in Batna. the study concluded to a set of results including the following: - The study showed that patients residing assess the health services quality provided to them in University Hospital in Batna a medium degree. - The study showed that patients residing assess all the dimensions of the health services quality (Tangibles, Reliability, Responsiveness, Assurance and Empathy) provided to them in University Hospital in Batna a medium degree. | en_US |
dc.language.iso | other | en_US |
dc.relation.ispartofseries | numéro 14 2018; | - |
dc.subject | health services quality | en_US |
dc.subject | the dimensions of health services quality | en_US |
dc.subject | University Hospital in Batna | en_US |
dc.title | Evaluation of the quality of health services in the university hospitals centers | en_US |
dc.title.alternative | an exploratory study of a sample of patients at the university hospital center in Batna | en_US |
dc.type | Article | en_US |
Appears in Collections: | numéro 14 2018 V7 n2 |
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